# Troubleshooting

# Disabled add-in

Microsoft Outlook may disable the Seald add-in in some cases where it causes Microsoft Outlook to slow down.

If this happens, please contact Seald support at support@seald.io to tell us (it would help a lot), and you can reactivate it by doing the following:

Click sur "File"
1. Click on File.
Click on "Options"
2. Click on Options.
Click on "Add-ins"
3. Click on Add-ins.
Choose "Disabled items"
4. Choose Disabled items in the context menu at the bottom.
Click on "Go"
5. Click on Go.
Click on "SealdOutlookPlugin"
6. Click on SealdOutlookPlugin.
Click on "Enable"
7. Click on Enable.